FAQ

1. What is Brazilian HipHop?

Brazilian HipHop is an online store dedicated to providing high-quality footwear. We offer a wide range of shoes, slippers, sandals, and other footwear, all of which are 100% original and sourced from trusted suppliers abroad.

2. Do you offer wholesale and retail options?

Yes, we offer both wholesale and retail options. Whether you're looking to make a bulk purchase for your business or a single pair for personal use, we've got you covered.

3. Are all your items original?

Absolutely! All our items are 100% original. We take pride in offering genuine products to ensure the best quality and customer satisfaction.

4. Can I exchange an item if it doesn't fit or if I change my mind?

Yes, exchanges are available. If you need to exchange an item, please contact our customer service team within 4 days of receiving your order, and we'll guide you through the process.

5. Do you have a physical store?

No, we are an online store only. This allows us to keep our costs low and offer you the best prices on high-quality footwear.

6. How can I place an order?

Placing an order is easy! You can either reach out to us on our social media pages, Whatsapp number, or Simply browse our website, add your desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

7. What payment methods do you accept?

We accept cash on delivery. You can pay for your order in cash when it is delivered to your doorstep. We do this to keep it honest and to allow you to check your orders before paying.

8. How long does shipping take?

Delivery takes 2 to 3 working days all over Lebanon.

9. Do you ship internationally?

Currently, we only deliver to Lebanon. However, stay tuned to experience our products internationally soon.

10. How can I contact customer service?

If you have any questions or need assistance, our customer service team is here to help. You can reach us on all our social media platforms or by phone on Whatsapp at +961 71603466.

11. How do I stay updated on new arrivals and promotions?

Stay updated by subscribing to our newsletter! Follow us on social media and sign up for email notifications to receive the latest news on new arrivals, special offers, and promotions.

Thank you for choosing Brazilian HipHop. We are committed to providing you with the best shopping experience and high-quality footwear. If you have any other questions, please don't hesitate to contact us.